SingTone Technologies create configuration management process linked to our Process Improvement and Quality Assurance and Control processes to maintain, control, and track changes to operating environments and baselined documentation using best practices, lessons learned, and the following elements…
- ♦ Identification: Identify the things to be managed and level of control at each level.
- ♦ Control: A closed-loop corrective action process to track configuration item changes using version control tools.
- ♦ Status Accounting: Periodically publish reports describing the current configuration of each configuration item.
- ♦ Authentication: Perform periodic examinations of operational baselines for completeness.
It has been our experience that the CM process chosen for a particular program may be a rigorous, serial process to tightly control the system baseline; or, a more flexible process that allows for urgent modifications and variable levels of approval. SingTone works with all stakeholder’s to ensure the correct process is implemented.