Process Improvement

In today’s economic stature, the increasing demand to do more with less is growing; and, weak business processes waste time and money and almost always have a negative impact on the end-product or service quality. At SingTone Technologies, we design, build, host, and support custom desktop and web-based enterprise resource planning (ERP) applications to improve processes and reduce overhead costs. Our applications customized to suit individual needs and eliminate the need to purchase multiple licenses, products, or services. So you will longer need to purchase applications where you use a fraction of its available features and services; and, multiple products and/or licenses to applications designed to be the only product/application to read its output files to reduce the need to perform annoying work-a-rounds (i.e.: saving files to a generic file extension after making format and layout changes so it can be read and viewed correctly using a different application).

We work with each client to prioritize key processes based on the value at stake; develop diagrams to show the current state based on operational data, using process maps and analysis to identify gaps; work with our clients to define the end-state goal; and, create a roadmap to achieve the near and long-term results. Our improvement processes include using our Configuration Management and Quality Assurance and Control processes.

Applicable Past Performance