Quality Assurance and Control Services

SingTone Technologies develop processes linked to our Process Improvement and Configuration Management processes to prevent mistakes and defects during the manufacturing process and problems when delivering solutions and/or services to customers. Our processes emphasize follow components through inspections and/or tests.

  • Project Elements include job management, defined processes, records, etc.
  • Competence is defined as knowledge, skills, experience, qualifications, etc.
  • Soft Elements which consists of personnel, relationships, motivation, culture, etc.

For each project, SingTone Technologies will ensure the right staff with the right competence and soft skills is employed to deliver quality project elements.

Applicable Past Performance

CSWS DEAs a subcontractor, SingTone Technologies leads and coordinates test phase events and help maintain configuration control over operating environments and documentation. Create cost estimates/ROMs, Configuration Management Process, Monthly Status Reports, and Invoices for the Program Management Office (PMO). Assist in assessing costs, schedules, and performance using the AF Systems Engineering Process (SEP) for the Contractor Supported Weapon System Data Exchange (CSWS DE) web application from development through production deployment. Provide IV&V services to core development team. Work with PM to establish plans, organize, and coordinate activities of functional specialists including engineering, system architect, and programmers. Work with PMO to formalize system requirements and directly supervise/evaluate the team in meeting objectives.

NetOps IIAs a subcontractor, SingTone Technologies assists with approving software and hardware by ensuring that the software and hardware was accepted for use by WPAFB and the Program requesting the software had the required licenses in place for use and approved for use by the customer's manager. After the software is installed, SingTone provides the bridge/paper trail between the User and Installer to ensure the correct computer is loaded with the correct software and provide support to both the User and Installer where needed; and, then ensure that all paperwork is finalized and kept for historical reference. After the hardware has been approved, SingTone ensures that the hardware has been re-imaged for use and the basic software packages are loaded on the computer before delivering and setting up the equipment for use. As an Information Technology Equipment Custodian (ITEC), we manage equipment inventory and destruction of out-of-date and broken equipment.

LIMS-EVAs an employee of Lockheed Martin, SingTone's employee was in charge of planning, organizing, controlling, integrating, and completing of Business Objects (BOBJ) and Rich Internet Application (RIA) projects within area of assigned responsibility for Logistics Installations and Mission Support - Enterprise View (LIMS-EV) web-based applications suite on the AF Portal. Planned and formulated engineering plans; reviewed product designs for compliance with engineering principles, company standards, customer contract requirements and related specifications. Evaluated and approved design changes and specifications for releases. Coordinated activities related to technical development, scheduling, resolving engineering design, and test problems. Defined and controlled project requirements, schedules and budgets; resolved project execution issues; and ensured overall customer satisfaction. Oversaw project development from the planning stages to completion, to include defining requirements, design, build, and test and deployment phases. Oversaw the delivery of all contractual deliverables to include software/database design descriptions, testing documentation and software source code artifacts. Provided weekly financial and schedule status reports to management and resolved personnel problems by coaching, mentoring and supervising company personnel and subcontractors.